Tracking Your Shipment
Tracking your shipment is very easy on Souq.com. You can use the link sent to you via SMS on your registered mobile phone number or on your registered email address to track where your order currently is. Additionally, you can also login to your souq.com account to track your orders as follows:
- Log in to Souq.com account using your registered email address and password.
- Click on your name displayed on the top right-hand corner of the page.
- Click on My Order from the drop down menu.
- The screen will show you the orders placed in last 6 months by default.
- Locate your order on the screen.
- Click on Track Shipment against the shipment you want to know the status of.
- The pop-up screen will show where the order currently is along with a shipment tracking number for your reference.