In today's tough economy, cutting prices and providing good service aren't enough. To be truly successful, innovative businesspeople must learn the art of Positively Outrageous Service doing the unexpected unexpectedly and giving the customer more than he or she could hope for
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Positively Outrageous Service, by T Scott Gross
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PRODUCT INFORMATION
-
Specifications
- Category Type
- Economics
- ISBN
- 0793188237
- Item EAN
- 2724332818420
- Author
- T Scott Gross
- Publisher
- Kaplan Publishing
People
People
- Category Type
- Economics
- ISBN
- 0793188237
- Item EAN
- 2724332818420
- Author
- T Scott Gross
- Publisher
- Kaplan Publishing
- Language of the text
- English
People
People
Languages and countries
-
Description:
Customer Reviews
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