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Supervision in the Hospitality Industry, Study Guide
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PRODUCT INFORMATION

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    Specifications

    Category Type
    Human Resources
    Item EAN
    2724327344675
    People
    Author
    John R. Walker
    People
    Publisher
    Wiley
    Languages and countries
    Language of the text
    English
    Category Type
    Human Resources
    Item EAN
    2724327344675
    People
    Author
    John R. Walker
    People
    Publisher
    Wiley
    Languages and countries
    Language of the text
    English
    Read more
  •  

    Description:

    Supervision in the Hospitality Industry: Leading Human Resources, 7th Edition focuses on the different roles of employees from beginning leaders, newly promoted supervisor, or anyone planning a career in the hospitality field. The text is enhanced from previous issues with more industry examples

    Supervision in the Hospitality Industry: Leading Human Resources, 7th Edition focuses on the different roles of employees from beginning leaders, newly promoted supervisor, or anyone planning a career in the hospitality field. The text is enhanced from previous issues with more industry examples and the addition of key word definitions. It offers several new chapters on topics such as supervisors as leaders; goal setting; supervisory communication; suggestions for improving communications and social media communications; drivers of diversity; multiculturalism; social media recruiting; hiring suggestions; evaluating on-the-job performance and performance improvement; behaviors of leaders; team building; teaching methods for training; causes of conflict in the workplace; critical thinking example and question on discipline; supervising employees; supervisors delegating; and common mistakes in delegating.

 

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